Giant Freight — Booking Terms & Conditions
1. Quotation Validity: All quotations are valid for 48 hours from the date of issue unless otherwise stated.
2. Pricing: Prices are based on the information provided at the time of quoting. Additional charges may apply for waiting time, failed delivery attempts, restricted access, or items that differ from the description.
3. Collection & Delivery: Collection and delivery times are estimates and not guaranteed. Giant Freight will make every reasonable effort to meet the agreed schedule.
4. Prohibited Items: Giant Freight does not transport hazardous materials, illegal goods, live animals, or items that require specialist licensing without prior written agreement.
5. Insurance: Standard goods-in-transit insurance is included up to £10,000 per consignment. Additional cover can be arranged on request.
6. Liability: Giant Freight's liability is limited to the value of the goods or the insurance cover, whichever is lower. Claims must be notified within 7 days of delivery.
7. Payment: Payment terms will be confirmed upon booking. For new customers, payment may be required in advance or on collection.
8. Cancellation: Cancellations made less than 2 hours before collection may incur a cancellation fee of up to 50% of the quoted price.
9. Data Protection: Your personal information will be processed in accordance with our Privacy Policy and GDPR requirements. Data is used solely for the purpose of arranging and managing your delivery.
10. Governing Law: These terms are governed by the laws of England and Wales.
BM Freight Ltd T/A Giant Freight. Registered in England.
